Frequently Asked Questions

How do I schedule an appointment?

You can schedule an appointment by email (kellie@kelliebruntoncounseling.com), or phone (215-353-2497). I check both of these frequently, and will get back to you as soon as I can.

 

Is therapy confidential?

Therapy is confidential. However, confidentiality may not apply in the event of harm to self and/or others.

 

What methods of payment do you accept?

I accept cash, checks and any major credit card (a 3% processing fee will apply) I can also accept flex cards.

 

Do you accept insurance?

Currently, I am not on any insurance panel; however you can be partially reimbursed through your insurance company due to the Mental Health Parity Act. Insurance companies reimburse different amounts, and you will need to contact your provider. Payment is due after each session, and I will give you a receipt to submit to your insurance company so that you can be reimbursed.

 

How do I contact you in the event of an emergency?

You can reach me by phone or email, however, if you are experiencing an emergency, please call 911, or go to your nearest emergency room.

 

Are there issues you do not treat?

I do not treat current or historical bipolar, schizophrenia, substance abuse, or anger issues that involve current or historical thoughts or behavior of physical harm to self or others. I limit my focus only to areas where I have skills and expertise to work with a great deal of confidence; and I refer everything else out to experts in other areas.  If you need help with an area listed above that I do not treat, please know your treatment is important, and you absolutely deserve to work with a therapist who specializes in that issue; not a therapist who is just “open” to treating people with your issue.